Shipping Policy

When will my order arrive?

We typically prepare orders for shipment within 1–2 business days. For orders placed on weekends or holidays, processing begins the next business day.

For international orders, estimated delivery is 8–14 business days from the order date. This includes processing and 7–12 business days in transit. Delivery times vary by destination and may be longer during holidays or customs inspections.

Where do you ship, and how much does it cost?

Enter your delivery address at checkout to see the shipping options available for your order. You’ll see the shipping cost before you pay.

How do I track my order?

Open Track Order in our store footer. Enter your order number and the email address you used at checkout, or enter your tracking number. If your package has just shipped, tracking may take a few days to show the carrier’s first update.

Will I pay customs fees?

International orders may be subject to import duties or taxes. If these charges apply and you haven’t already paid them at checkout, your carrier or local customs office may request payment before delivery.

What if I entered the wrong address?

Use the Contact link in our footer as soon as possible. Include your order number and the corrected shipping address, including any apartment or unit number. We’ll check whether we can update it before your package ships.

What if my order is late?

If the estimated delivery window has passed, contact us with your order number. We’ll check the shipment status and help you with the next steps.